/* PandaTCM Online Chatbot — floating widget */
.pcm-chat-widget{position:fixed;bottom:24px;right:24px;z-index:9999;font-family:var(--sans,-apple-system,"PingFang SC","Microsoft YaHei",sans-serif)}
.pcm-chat-launcher{width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,#1E3B2C,#2E5E43);color:#F7F4EC;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 8px 28px rgba(30,59,44,.35);transition:transform .2s,box-shadow .2s;position:relative}
.pcm-chat-launcher:hover{transform:scale(1.06)}
.pcm-chat-launcher svg{width:28px;height:28px}
.pcm-chat-launcher .pcm-badge{position:absolute;top:-2px;right:-2px;background:#C9A227;color:#fff;font-size:11px;font-weight:700;min-width:20px;height:20px;border-radius:10px;display:flex;align-items:center;justify-content:center;padding:0 5px;border:2px solid #fff}
.pcm-chat-window{position:fixed;bottom:96px;right:24px;width:380px;max-width:calc(100vw - 32px);height:540px;max-height:calc(100vh - 130px);background:#fff;border-radius:20px;box-shadow:0 24px 70px rgba(30,59,44,.28);display:none;flex-direction:column;overflow:hidden;border:1px solid rgba(30,59,44,.12)}
.pcm-chat-window.open{display:flex}
.pcm-chat-head{background:linear-gradient(135deg,#1E3B2C,#2E5E43);color:#F7F4EC;padding:16px 18px;display:flex;align-items:center;gap:12px}
.pcm-chat-head .pcm-avatar{width:40px;height:40px;border-radius:50%;background:#C9A227;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.pcm-chat-head .pcm-avatar img,.pcm-chat-head .pcm-avatar svg{width:26px;height:26px}
.pcm-chat-head h4{font-size:15px;font-weight:700;margin:0;font-family:inherit}
.pcm-chat-head p{font-size:11.5px;opacity:.85;margin:2px 0 0}
.pcm-chat-close{margin-left:auto;background:none;border:none;color:#F7F4EC;font-size:22px;cursor:pointer;line-height:1;padding:4px}
.pcm-chat-body{flex:1;overflow-y:auto;padding:16px;background:#F6F4EC;display:flex;flex-direction:column;gap:10px}
.pcm-msg{max-width:82%;padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.55;white-space:pre-wrap;word-break:break-word;animation:pcmIn .25s ease}
@keyframes pcmIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
.pcm-msg.bot{background:#fff;color:#22301F;border:1px solid rgba(30,59,44,.08);border-bottom-left-radius:4px;align-self:flex-start}
.pcm-msg.user{background:#2E5E43;color:#fff;border-bottom-right-radius:4px;align-self:flex-end}
.pcm-msg .pcm-meta{display:block;font-size:10.5px;color:#8A9786;margin-top:5px}
.pcm-quick{display:flex;flex-wrap:wrap;gap:8px;padding:4px 16px 12px;background:#F6F4EC}
.pcm-quick button{background:#fff;border:1px solid rgba(30,59,44,.22);color:#1E3B2C;border-radius:999px;padding:7px 14px;font-size:13px;cursor:pointer;transition:.2s;font-family:inherit}
.pcm-quick button:hover{background:#1E3B2C;color:#F7F4EC}
.pcm-chat-input{display:flex;gap:10px;padding:12px 14px;border-top:1px solid rgba(30,59,44,.1);background:#fff}
.pcm-chat-input input{flex:1;border:1px solid rgba(30,59,44,.2);border-radius:12px;padding:10px 14px;font-size:14px;outline:none;font-family:inherit;background:#F6F4EC}
.pcm-chat-input input:focus{border-color:#2E5E43;background:#fff}
.pcm-chat-input button{background:#1E3B2C;color:#F7F4EC;border:none;border-radius:12px;padding:10px 16px;font-size:14px;cursor:pointer;font-weight:600;font-family:inherit;transition:.2s}
.pcm-chat-input button:hover{background:#2E5E43}
@media(max-width:480px){
  .pcm-chat-window{right:12px;bottom:88px;width:calc(100vw - 24px);height:calc(100vh - 120px)}
  .pcm-chat-widget{right:12px;bottom:16px}
}